eCOIDA is a proud product of CompSol and provides an integrated, paperless, real-time web-based system, which allows for seamless integration between employee, employer, medical service providers and the Compensation Fund.
Our Solutions

Our Solutions

CompSol has extended its leadership in the IOD market with the introduction of eCOIDA. eCOIDA is an integrated, paperless IOD management solution. For the first time, it brings together employers and medical service providers in a seamless, real-time process. eCOIDA offers the very best of IOD case management and workflow functionality.

Medical Service Providers

CompSol manages around 43% of all IOD cases in South Africa (2017) and services more than 1 200 Medical Service Providers nationally (2017). Our eCOIDA system - the only product of its kind in South Africa - brings together employers and medical service providers in real-time, offering IOD case management and workflow functionality.

Employers

CompSol provides enormous value to employers to become legally compliant utilising an efficient IOD process - i.e. CompSol's eCOIDA platform. The only product of its kind in South Africa, eCOIDA is a paperless IOD management solution which connects employers and medical service providers in a real-time, seamless and integrated process, offering IOD case management and workflow functionality as legally required.

About

We have over 1 200 medical practices that service more than 3 500 medical practitioners and medical service providers in South Africa and, through them, over 100 000 employers.
Our offer to corporates, businesses and government includes a paperless, accurate and seamless process. The management information reporting also ensures compliance, reducing the legal and employee risk of our clients.
Medical service providers, aiding injured on-duty employees, enjoy convenience, accuracy and immediacy when the incident is reported, as well as vastly improved cash flow through the early payment of IOD claims.
CompSol links employers and medical service providers, delivering a full circle of efficiency and speed in a paperless, interactive environment.

TECHNOLOGY

IOD claim management facilitation via eCOIDA

  • Registration of new IOD’s on eCOIDA.
  • Online completion of required documents on eCOIDA.
  • Workflow indicating outstanding documents to be completed.
  • Helpdesk support.
  • Storage of and access to historical IOD data per employer.
  • Supplying information and statistics on both historic and current cases.
  • Submission of the IOD case to the Compensation Fund for registration, adjudication and processing.

Employer refunds and rebates

  • Registration of new IOD's on eCOIDA.
  • Assistance in completing required documents.
  • Ensure all documents are correct for submission.
  • Recovery of refunds payable by the Compensation Fund to the company (this includes old cases that the Compensation Fund still needs to pay out – irrespective of the date of injury).
  • CompSol will manage the process no matter how old the claim is.
  • Verify any refunds & rebates to the company from the Compensation Fund.

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